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E-commerce Small Packages
E-commerce Small Packages is a high-quality small package service launched by BUFFALO for cross-border e-commerce B2C sellers to send packages weighing less than 2kg, and its service scope covers the whole of South Africa. With BUFFALO's network resources and customs clearance system, as well as the integration of high-quality transportation resources in South Africa, BUFFALO's e-commerce small package service has the advantages of high cost-effectiveness, convenient customs clearance, safe and efficient routing, and fast feedback of routing information.
Features
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International Service
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Suitable for Multiple Goods
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Smooth Customs Clearance
Fee Charge Method (Specifics can be confirmed by consulting with our 
business customer service)
- ● Billing Method: Based on actual weight, not exceeding 2kg, charged per gram
- ● Volumetric Calculation Method: If any one side does not exceed 60cm and the sum of the three sides does not exceed 90cm, no volumetric weight will be charged
Coverage Area
Nationwide in South Africa, please click&check for specific Postcode&Suburb。
Delivery Time
Estimated delivery time is 5-15 days, with priority clearance and daily flights. Delivery time may vary depending on the destination and local holidays in South Africa. Please confirm the specific delivery time with our Customer Service team.
Delivery Information
- ● Receipt Time: 9am-6pm, Monday to Sunday
- ● Receipt Address:New Receipt Address:Our Guangzhou warehouse will be moved to the new warehouse on April 26, 2024 (Friday). Please deliver the goods to our new warehouse address from April 26th. We apologize for any inconvenience caused.
- New Receipt Address: BUFFALO Warehouse, first floor, Building 1, No. 70 West Huadu Avenue, Tanbu Town, Huadu District, Guangzhou
- Qiu Song 189 2878 0682
Common Questions
How can I send a package through your service?
Please register/login on our website to place an order, or Contact Us for further assistance.
How to modify the declared value/quantity/HS code if needed?
If the order is in the status of "Order Confirmed," customers who place an order through their own account can cancel the order and place a new one with the updated information. For customers who place an order through a supplier account, please contact your supplier to make modifications.
Once the package enters the domestic transfer warehouse, it is not possible to modify the declared value/quantity/HS code.
How to modify the delivery address/contact phone number?
Before the package arrives at the destination country, please log in to your BUFFALO account, open the order that needs to be modified, and click "apply" to make the necessary changes. Please note that for orders placed using a supplier account, please contact customer service for assistance with modifications.
After the package has arrived at the destination country, it is not possible to modify the delivery address/contact phone number.
For more assistance, please click on Service Support for further information.
